Refund Policy

Refund eligibility depends on the fare rules of the airline or hotel, as well as WegoFly service policies. Please review your booking confirmation for specific terms.

Flight Refunds

• Refundable fares: Full or partial refund per airline fare rules, minus any service fees
• Non-refundable fares: May qualify for airline credit or future travel voucher
• Airline cancellations: Full refund typically available when the airline cancels your flight
• Processing time: Refunds may take 7-14 business days to appear on your statement

Hotel Refunds

Free cancellation policies vary by property. Non-refundable hotel bookings cannot be refunded unless the hotel grants an exception. Check your confirmation for the specific cancellation deadline.

Service Fees

WegoFly booking and service fees are generally non-refundable, except in cases of airline-initiated cancellations or booking errors on our part.

How to Request a Refund

Call +1 (888) 887-4484 or email flights@wegofly.com with your booking reference number. Our team will review your request and advise on eligibility.