Know your rights as an air traveler
As a passenger, you have rights protected by the U.S. Department of Transportation and international aviation authorities. WegoFly is committed to helping you understand and exercise these rights.
Airlines are required to provide timely updates on flight status. For significant delays, airlines may offer rebooking, meals, or hotel accommodations depending on the circumstances and carrier policy.
If you are involuntarily bumped from an oversold flight, you may be entitled to compensation as required by DOT regulations.
Airlines must compensate passengers for lost, damaged, or delayed baggage according to applicable conventions and carrier policies.
U.S. airlines must provide food, water, and working restrooms during extended tarmac delays, and must allow passengers to deplane after specified time limits.
Contact our 24/7 support at +1 (888) 887-4484 for assistance with flight disruptions. For official DOT information, visit transportation.gov/airconsumer.